Electronic Billing

1. What is an E-Bill?
An E-bill is your billing statement for your student account generated and made available for viewing and printing online in E-BRUNO. E-Bills will replace the paper bills you currently receive in the mail.


2. When will I stop receiving paper bills and start receiving E-Bills through E-BRUNO?
E-bills will start with the first bills of the Spring 2006 semester. Spring 2006 classes will begin on January 9, 2006. Bills will be generated at the end of the first week of classes, which is also drop/add week.


3. How will I receive my billing or know when it is available?
When your bill is generated and available, you will be sent an e-mail on your Lotus Notes student e-mail account notifying you that you have a bill available in E-BRUNO. The e-mail will include a link to E-BRUNO. You will need to sign into E-BRUNO as normal. There will be a menu item in E-BRUNO labeled "View Billing Statements." You will use that menu link to view your bill. In addition, the e-mail will include some additional helpful information regarding reading your E-Bill statement and making payments.


4. Will my personal information be secure with E-bills?
Security of information will actually be enhanced by E-bills. E-mail notification of the generation and availability of an E-bill will ONLY BE SENT TO YOUR LOTUS NOTES STUDENT E-MAIL ACCOUNT. That e-mail will not include any sensitive information; it will contain a link to E-BRUNO to access your bill. You will then need to sign in to E-BRUNO in the normal fashion using your NU ID and your E-BRUNO PIN. This will be an improvement in security since the bill will no longer be printed on paper and sent through the mail.


5. Will E-bills change how I pay my bill?
You may still pay your bill by any of the current methods. However, there will be a link from the statement to the site to pay online with credit card if you wish to pay by that method. You may also print your E-bill statement and mail it in with the payment; or you may come to the Cashiering/Student Accounts Office in Eppley Administration Building, Room 109 to pay in person.


6. When will my payment be due?
The billing and payment due dates will remain on the same schedule that they have been in the past: For Fall and Spring semesters, payments are due 18 days after the E-bill is generated and available for viewing; Summer semester payments are due as scheduled on the billing website and stated on your bill and e-mail. Each E-bill statement in E-BRUNO will state the due date for the payment. Please see the general FAQ for “ Billings” for answers to general billing and payment questions.


7. What if I need a paper copy of my bill?
You will be able to print a copy of the bill from your computer.


8. What if I need to see, or print, a prior bill?
The E-bills statement area on E-BRUNO will also have links to archived copies of each bill for the entire academic year. You will now be able to see and print a copy of each bill of an academic year any time you need it.


9. How do I benefit from E-bills?
There are many benefits to changing from paper bills to E-bills:

10. What if I want to continue receiving paper bills through the mail?
There will be a link on E-BRUNO to allow you to “opt out” of E-bills. This option is not recommended unless you absolutely have to have paper bills mailed to you. E-bills provides better timeliness of your bills with no chance of bills being lost or intercepted in the mail. It is your responsibility to make sure, not only that we have a current address on file for you, but that you are aware of the billing dates, payment due dates and policies which are posted on our website at http://cashiering.unomaha.edu/billing.php. Failure to receive your paper bill does not alleviate you from making your payment on time or from receiving late fees.

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General Billing

1. When can I expect my billing to be sent?
Generally, billings are sent at the end of the first week of classes, and again at the end of the fourth week of classes for the Fall and Spring semesters. Additional billings are sent throughout the semester for balances that have not yet been paid or registrations that have incurred late fees. For the summer term, billings are generated at various times based on registration date. This schedule can be found on the UNO Cashiering/Student Accounts web site at http://cashiering.unomaha.edu/billing.php.

2. When is my tuition bill due?
For the Fall and Spring semesters, billings are due 18 days after the billing is generated. For the summer term, billings are due as scheduled on the billing website referenced above.

3. Can I pay my account in installments?
Tuition for the Fall and Spring semesters is payable in two installments. The first payment is generally due during the fourth week of the semester, while the second payment is due during the seventh week of the semester. During the summer term, the full balance is due upon billing. Installment payments are not offered.

4. I got my bill and it says I only owe half. Can I pay the full amount?
Yes. There is no penalty for payment of the full balance before it is due.


5. Why do I have to pay the full balance up front in the summer instead of the 1/2 payments I make during the fall and spring?
Summer billings are generated based on the time you enroll for a class. Since summer has open registration up to the point of the start of your session, you may enroll for a class in April even though it does not start until July. By early registration and payment, you are reserving a seat for yourself in that class. If you do not wish to pay for this class prior to its start, you may wait to register for the class at a later date and defer your billing. However, by delaying registration, you may find certain classes are full, and yet other classes may have been cancelled due to lack of enrollment.


6. The balance on my billing says I owe money, but the minimum payment due says $0.00. Do I owe anything on my bill now?
No. You may have an extension on your account extending your due date until your financial aid comes in. A balance will not be due until all of your aid is applied. If you have a partial extension, you may have a balance due once the aid is alleviated.

You may also have received a credit for a scholarship or a dropped class that has met the confirmation payment requirement. If that credit paid at least ½ of your tuition and fees balance, you will not have a balance due until the next billing.

If you have any balance, statements are still generated for informational purposes regardless of whether you owe a payment at this time.


7. I calculated my bill and divided the total in half. The amount that is due is not half of my balance. Why is this?
Your confirmation (half) balance due is not based on ½ of the total bill. It is calculated at ½ of any charges on your billing. From that, any credits are fully deducted. Because of this, the amount due on your first billing may not be the same as your second billing. Also, any financial aid refunds that may have been received in error or that you may no longer qualify for, are due in full at the next billing due date. These charges do not qualify for the ½ payment.


8. I paid my bill in full, but I am still receiving a billing for late payment fees. The last time it was $50, and now another $25 has been added to it. Why do I keep getting billed when I paid my balance?
Your first payment, though paid in full, was not received on time. Payments must be received by the due date or a late payment fee will be assessed. Since your first payment was late, late fee was added and your subsequent payment did not pay the amount due in full. Your next billing reflected the addition of this amount to your charges. Late payment penalties will continue to accrue in this manner until the final billing is generated for the term.


9. My bill does not show the credit for the class I dropped. Will you send me an adjusted billing?
We do not send adjusted billings for registration changes. If your course was dropped after your billing was generated, you can find your new balance due by viewing your account balance on the web at https://ebruno.unomaha.edu or by contacting our office at (402) 554-2324.

If you dropped your class prior to this billing, it may be reflected in your statement and you may be overlooking it. Our billings do not show the original charge and then a credit. The amount of tuition listed is the adjusted balance.


10. I was not being charged the correct tuition on my bill and was told to ignore the original billing and wait for a new bill. I see a late payment fee assessed to my account. Why should I pay a bill that is not right?
A billing from our office should never be ignored. If you feel your billing is incorrect in any way, you should contact our office immediately to find out what course of action you should take. Generally, we recommend that you pay the balance due. If later adjustments result in a credit balance on your account, you will be sent a refund payment for the appropriate amount.

If there is a problem that needs to be resolved by another office, there is a chance we can help expedite the process. Receiving billings during the term, when you feel there is no balance due, should indicate that there is a problem with the billing or the credits you are expecting to receive. Please keep in contact with us so we can help you avoid the late payment penalties that will be assessed.



11. Why are the billing due dates so close together?
Our billing due dates are based on the number of weeks in the term. We have only three months in which to finalize current term payments before we must prepare to bill for the next term.


12. What happens if I do not pay my bill by the due date?
Your payment is due by the date stated on the bill. If you do not make your payment on time, you will be subject to late payment fees and a hold preventing any registration for additional classes and release of any transcripts. We may also hold up future financial aid. Late payment penalties are assessed up to four times during a semester and are assessed at a rate of $25 for billed amounts up to $400, and $50 for billed amounts of $400 or more.


13. Will I get dropped from my classes if I do not pay my bill?
No. We no longer drop classes for non-payment of the account. However, you are still responsible for paying your balance on time, and will incur the appropriate penalties for having a past-due balance.


14. I received my statement showing a balance due. I should have Financial Aid that is paying this, why am I getting this bill?
If you are to receive financial aid, you must contact the Financial Aid Office at 554-2327 or visit them in Eppley Administration Building Room 103 to request an extension. If you do not qualify for an extension, you will need to pay your balance by the due date and wait for a refund once the aid is applied to your account.


15. Why didn’t I get a bill?
We do our best to ensure that statements are sent via the method you have selected. If you have opted to receive a paper bill, it is your responsibility to make sure, not only that we have a current address on file for you, but that you are aware of the billing dates, payment due dates and policies which are posted on our website at http://cashiering.unomaha.edu/billing.php. This information is also published in the “Guide to UNO” and “Welcome Back” issues of the Gateway, in addition to being posted in various areas around campus. If you do not receive a bill within one week of the billing generation dates listed on the web and on the posters hung throughout campus, you need to contact our office or visit our website to determine what your balance due is.


16. Why can’t you discuss my child’s account with me when I am their parent and pay their bill?
FERPA is the Family Educational Rights and Privacy Act, and provides specific rights protecting the confidentiality and access of student information. We must abide by this federal law when providing information to anyone inquiring about a student’s account, and will not knowingly provide any information about enrollment or billing to anyone other than the student without that student’s written authorization.

Credit Card Payments and Security

1. If I pay my tuition online, is the transaction secure?
Yes. The credit card payment web site uses Secure Socket Layer (SSL) protocol to ensure transaction security. We maintain physical, electronic and procedural safeguards to protect your information, and our employees are required to follow these privacy standards.

2. What is the University's policy regarding disclosing my personal information?
We do not disclose any nonpublic information (such as credit card numbers and their expiration dates) about our customers or former customers to anyone, except as required by law. We disclose information only when it is necessary for the conduct of the University, State or Federal government business, or under circumstances where disclosure is required by law. Information may also be disclosed for audit purposes, to regulatory agencies or for other general administrative services. We do not disclose information about you to other entities who may want to sell their products or services to you.


3. Is it okay to use someone else's credit card to pay for my tuition if I have permission from the cardholder?
In order to process a credit card transaction in our office, the Cashiering/Student Accounts Office needs a signature from the cardholder to authorize the charge. If the cardholder is not present at the time of payment, the student needs to have the cardholder complete a Credit Card Authorization Slip and return it to our office for payment processing. Failure to present a completed Credit Card Authorization Slip, will result in the refusal to process your transaction.


4. I want to pay my tuition using my credit card, but I don't want to pay online. Can I mail in my credit card payment?
Yes. You can either print your remittance portion from your E-Bill and complete the credit card information and mail it in to our office, or you can print off and complete a Credit Card Authorization Slip and mail it in to our office.

5. What are the business hours for your office that I can make my credit card payment in person?
Our office hours are Monday through Friday, 8:00am to 5:00pm during the Fall and Spring semesters. On published payment due dates, we are open Monday through Friday 8:00am to 6:00pm. During the Summer semester, our hours are Monday through Friday, 7:30am to 4:30pm.


6. Can I pay my tuition using my credit card over the phone?
No, credit card payments cannot be taken over the phone. Payments can only be mailed in or submitted via the internet at https://ebruno.unomaha.edu/php/tuition//.

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Tuition

1. Why is there more than one charge for tuition on my account?
Tuition rates are broken down into different categories based on residency, course location course level, etc… If there is more than one charge on your account, you may be enrolled in different course types or even different sessions if your billing is for summer.

2. What do the letters behind my tuition cost mean?

3. Other schools have a cap on tuition after a certain number of hours. Does UNO have a cap?
No. UNO charges tuition based on the number of credit hours you are taking. We do not have a cap on tuition.


4. I heard there is a benefit for Non-Resident Students who keep a certain GPA or have gotten certain test scores on their ACT’s to qualify for the Resident rate. Is this true?
No. We currently do not have a tuition benefit based on academic performance. Residency is determined by the Admissions Office and is based solely on where your residence is and whether you are residing in the state for educational purposes or for other reasons.


5. Why is the Non-Resident rate of tuition so high?
Tuition rates are determined based on the budgeted need for revenue for the following academic year. Those rates are approved by the Board of Regents. State institutions provide a lower tuition rate to their resident students by subsidizing tuition operational costs with taxpayer’s dollars.


6. Can I receive credit against the non-resident tuition rate for income taxes I have paid in Nebraska?
Yes. The credit will be limited to the actual taxes paid, not to exceed the difference between non-resident and resident rate. You will need to bring, or mail, a copy of your Nebraska State tax return for the year immediately preceding the year for which you are enrolled to the Cashiering/Student Accounts Office.

Property taxes paid to a local government in Nebraska will not offset the non-resident tuition rate. This is because property taxes go to local governments, not the State and, therefore, do not go into the funds which the State uses to help support the State institutions of higher education.



7. I attended UNO in the fall and spring. Will my tuition rate be different for the summer?
Generally, tuition rates are approved for an academic year beginning with the fall term and ending with the summer term. However, there is a possibility for tuition rates to change at anytime. Therefore, any published tuition rates are estimated based on current knowledge of the rates.


8. Why am I getting charged Lincoln tuition rates when I am taking classes at UNO?
Although the classes may be offered on the UNO campus, the colleges of Engineering and Technology, Architecture, Agricultural Sciences and Human Resources and Family Science are degree programs sponsored by UNL. The courses falling under these areas of study are assessed the Lincoln rate for tuition.


9. Where does it say my course is a Lincoln course and has a higher tuition rate?
This information is listed on the Cashiering/Student Accounts web page at http://cashiering.unomaha.edu/tuition.php.


10. I need an estimate of my tuition cost for the next few years. How do I go about getting this information.
Unfortunately, there is no easy way to estimate future tuition rates. The rates for each academic year beginning with fall semester and ending with summer term are determined during May or June prior to that academic year. Tuition rates are based on the revenue needed to cover the difference between operational costs and the amount of budgetary dollars appropriated by the State Unicameral each year. Therefore, we cannot accurately project an estimate for future terms.

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General Student Fees

1. Which fees are mandatory?
Mandatory fees include the UPF–Flat fee, UPF-Per Credit Hour fee, Technology fee, Enrollment Services fee, Library fee, and the ID Card fee. Distance education students are not subject to certain of the fees of on-campus classes, but are subject to Distance Education fees (see special FAQ). Revenue from these fees is necessary to cover costs of providing services and maintaining facilities.


2. What is a UPF fee? What is the difference between a UPF Flat fee and UPF per credit hour fee? I don’t use the facilities here, can they be waived?
UPF fee stands for ‘University Program and Facilities’ fee. The University provides services, facilities and programs designed to make the institution a community where most students’ interests and needs can be met. Some of these services are self supporting, some are supported by tuition tax dollars, others are funded by ‘student fees’. UPF fees are comprised of a flat fee and a per credit hour fee that is capped at 12 credit hours. The flat fee covers Milo Bail Student Center Expansion/Renovation Bonds, Student Government, Student Programming Organizations, The Gateway and facilities and Fund B support. The per credit hour fees support Campus Recreation, Intercampus Shuttle buses, Milo Bail Student Center Operations, Men’s and Women’s Athletics, Campus Musical Groups and Student Health Services. All students enrolled in on-campus courses are assessed a UPF fee, whether or not they expect to take advantage of the fee funded facilities and services. Fund A fees of $9.70 that support Student Government, the Student Programming Organization and The Gateway may be refundable. Forms for applying for a refund are available in the Cashiering/Student Accounts Office. Questions about the use of funds should be directed to the Office of the Vice Chancellor, Student Affairs, 211 EAB, 554-2779.


3. What is a workshop fee? Can it be waived?
A workshop fee is an alternate UPF fee for courses lasting three weeks or less. It is a mandatory fee therefore, cannot be waived. Generally, the workshop fee is only assessed during the summer term.


4. What is a Technology fee? Can it be waived?
The purpose of the Technology fee is to provide educational information technology resources to UNO students. This fee is assessed to all students, regardless of residency or campus location. This fee cannot be waived but is refundable upon withdrawal from a course at the same percentage as tuition.


5. Why do I have to pay a ID Card fee every semester?
A new ID Card is issued the first semester a student attends UNO. A current UNO ID is required for students wishing to take advantage of the programs and facilities on campus. A current UNO ID must be presented to the Cashiering/Student Accounts Office when the student or faculty/staff member is cashing a payment, receiving a loan payment, scholarship payment, a payroll payment, short-term loan, book voucher, returned Financial Aid refund payment, and returned mail.

The revenues from the Photo ID fees are used to offset the cost of supplies, processing equipment and other operating costs. This fee is a mandatory fee charged to all students regardless of residency or course origination site. The fee cannot be waived.


6. What is the Enrollment Services fee? Can it be waived?
The Enrollment Services fee entitles students to request transcripts as often as needed even after graduation. This is a mandatory fee, charged to all students, and cannot be refunded.


7. What is International Health Insurance and why do I need it? Can it be waived?
The International Health Insurance is the premium for insurance coverage for International students with a F1, F2, J1 and J2 visa status, as required by Federal Regulations. The premium can be waived if the student can provide Student Health Services with proof of their own insurance that meets Federal requirements. The student will need to provide the proof of insurance each semester.


8. Can the New Student fee be waived?
The New Student fee is a mandatory fee charged to all undergraduate students for the first semester of attendance. This fee cannot be waived. Revenues from this fee offset the cost for new student orientation and the cost of placement tests.


9. Why do I have a Late Registration fee on my account? How can I get it waived?
A Late Registration fee of $25 is assessed to students registering on or after the first day of the semester in the Fall and Spring. Summer Late Registration Fees are assessed according to the start-date of the session in which the course is held. The Records and Registration’s Office has authority to waive Late Registration fees.


10. Why are the late payment fees so high?
Late Payment fees were established to defer the high administrative costs of billing and collecting past due balances. In past years, Late Payment fees were not charged. However, students with unpaid balances were dropped from classes. These fees were implemented as an alternative for disenrolling students.


11. It’s not my fault that my payment was returned. How can I get the returned payment charge waived?
Returned payment charges can only be waived in the event the student’s bank was at fault. A letter from the bank, on bank letterhead, is required before any waivers will be granted. The letter must state why the bank was at fault and request a fee waiver on behalf of the student. Requests for waiving a Returned Payment charge must be submitted to the Manager of Cashiering/Student Accounts.


12. Where can I go to appeal assessment of student fees?
Appeals for UPF, Technology, New Student and Photo ID fees must be addressed to the
Office of Vice Chancellor, Student Affairs, Room 211 EAB, 554-2779.

Appeals for the Enrollment Services and Late Registration fees must be addressed to the
Records and Registration, Room 105 EAB, 554-2482.

Appeals for the Late Payment fees and Returned Payment Charge must be addressed to the Cashiering/Student Accounts Office, Room 109 EAB, 554-2324.

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Distance Education Fees

Distance Education FAQ's can be found on the Distance Education Website.

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International Student Fees

1. Who is assessed the International Student Fee?
The International Student Fee is assessed based on VISA type. All non-US cititzens are assessed the Fee. The fee is waived for students with Asylum (ASY), Immigrant card holder (IM), Naturalized citizen (NZ), Permanent resident (PR), and Refugee (RF) status.

2. Where do the funds go?
The International Student Fee goes to the Office of International Studies and Programs to help offset increased operating costs associated with federally-mandated SEVIS reporting requirements and to support the services provided to UNO's international student/scholar community.


3. Can I get the fee waived?
If your VISA is changed to one of the exempt types (see answer to question 1) before the end of the drop/add week, the fee will be waived. After that time, the fee will remain as assessed, even if your VISA status has changed.


4. How often is the fee assessed?
The International Student Fee is assessed each semester that a student enrolls in classes at UNO.


5. Who do I contact for questions pertaining to the fee?
If you have questions about the International Student Fee, please contact an advisor in the Office of International Studies and Programs.

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Refunds

1. Why does a Financial Aid Refund Payment payment show as a charge on my account?
Financial Aid Refund Payment are positioned in the ‘Charges’ column of the billing statement indicating that the issuance of that refund payment is a debit which offset the credit balance on the account that triggered the refund. The ‘Charges’ column is really a ‘Debit’ column.


2. How long does it take to get my refund payment?
All refund payments are issued and mailed from the State of Nebraska Treasurer’s Office. It generally takes 7 to 10 days for you to receive your refund payment however, holidays and large volumes can result in additional time.


3. What is a Fund ‘A’ refund?
The UPF fees are divided into Fund ‘A’ and Fund ‘B’. Fund ‘A’ monies ($9.70 per student) support Student Government and its agencies, the Student Programming Organization and The Gateway. The Board of Regents has mandated that this part of the UPF fee be refundable. Forms for applying for a refund are available in the Cashiering/Student Accounts Office during the third through sixth week of the semester. (Summer students: regardless of the session for which you enroll, refunds will be available the third week of both day sessions.)


4. I’ve never received my refund payment, what should I do?
All refund payments are issued by the State of Nebraska. The State requires a payment to remain outstanding for 3 weeks before issuing a duplicate payment. Once 3 weeks has passed, you must complete an Affidavit for Lost or Missing Warrant. The form must be completed in its entirety and notarized before a request can be made to the State for re-issue. If the State determines the payment remains outstanding, a stop payment will be place on the original warrant and a duplicate payment issued. You will receive the duplicate payment in 10 days to 2 weeks. If you want to pick the payment up at UNO you will need to indicate so on the affidavit, along with your phone number.

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Direct Deposit of Refunds (ACH Refunding)

1. What is direct deposit?
Direct deposit allows UNO to disburse refunds owed on your tuition and fees balance or excess financial aid directly to the bank account of your choice. By providing us with your bank routing number and general banking information, we will process your refund through the State of Nebraska, who will send an electronic deposit to your bank account. The process saves on mailing time, getting your refund to you more quickly.

2. What are the benefits to direct deposit?
- Quick and extremely convenient
- Deposit(s) are made automatically without any effort on your part, after your enrollment has been completed
- Safety and confidentiality is assured with electronic transfer to your account
- Absolutely no charge to you for the electronic deposit service
- Amount(s) of your direct deposit(s) will appear on the monthly statement you receive from your financial institution
- Start earning interest on your money immediately when electronically deposited to an interest bearing account
- Avoid long lines at your bank
- No risk of misplacing your check
- Eliminates the possibility of your check being lost or stolen
- Saves postage costs and avoids delays of banking by mail

3. How do I enroll?
You enroll for direct deposit via your E-BRUNO account. Log on to E-BRUNO and select the "Direct Deposit" bullet under "Student Accounts". Using a check as a guide, fill in your bank routing number (nine-digit number in the lower left corner of your check), account number (appears immediately after the nine-digit routing number and before the check number), and indicate whether it is a checking or savings account. Verify that the bank name is correct before pressing submit. Any refunds posted to your account after this point will be directly deposited.

3. How do I know whether a refund was sent by check or direct deposit?
On your student account, you will see one of the following:

- "ACH REFUND" - indicates that you have been issued a refund that was deposited directly to the bank account that was active on our system as of the date of the refund. This refund was processed through the State of Nebraska, and should take 4-5 business days to be deposited into your account.
- "FIN. AID CHECK REFUND" - indicates that you have received Financial Aid in excess of your balance due. The excess was ordered by check from the State of Nebraska and should take one week to 10 days to process.
- "CHECK REFUND" - indicates that you have been issued a refund, but not as a result of excess Financial Aid. This refund was ordered by check from the State of Nebraska and should take one week to 10 days to process.

4. How do I know my refund is in my account at my bank?
Direct deposited funds should be credited to your bank account within just a few days. Allow more time over weekends or holidays. The deposit will be listed as "State of Nebraska". You can look at your bank account online if you have online banking, or you can call your bank to ask if the amount has been credited to your account. It will also appear on your monthly statement from your bank.

5. What happens if I change bank accounts?
You can simply log onto E-BRUNO and change the information that was previously provided. Remember, changes to your banking information will take effect immediately. However, if your refund already appears on your account, that refund was already generated with the prior information. If the refund is returned to us because of an account closing or incorrect banking information, the refund will automatically be reissued in check form by the State of Nebraska.

6. What do I do if I no longer want to have my refunds direct deposited?
Log onto E-BRUNO. A check-box near the bottom of the Direct Deposit form will allow you to delete the banking information that was previously provided. Remember, changes to your banking information will take effect immediately. However, if your refund already appears on your account, that refund was already generated with the prior information. If the refund is returned to us because of an account closing or inccorect banking information, the refund will automatically be reissued in check form by the State of Nebraska.

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1. What are these tax credits and deductions?
The Hope Scholarship and Lifetime Learning tax credits are credits that may be subtracted from the tax bill you owe if you qualify. You cannot receive a tax refund for these credits. You may only take the credits up to the amount of tax you owe. The Tuition and Fees deduction and the Student Loan Interest deduction can reduce the amount of your taxable income. If you are claimed as a dependent on the tax return of another person, such as a parent, and that person paid qualifying educational expenses for you, they may be able to take the tax credits or deductions.


2. Where can I get more information on these tax credits and deductions?
Please refer to the following resources, particularly to IRS Publication 970, for more information regarding the education tax credits and deductions, and how to claim them.

National Assoc. of Student Financial Aid Administrators’ Parent and Student Guide to Federal Tax Benefits for Tuition and Fees:
http://www.nasfaa.org/annualpubs/TaxBenefitsGuideIntroPS.html

IRS Publications

Publication 970 (PDF), Tax Benefits for Higher Education
http://www.irs.gov/pub/irs-pdf/p970.pdf

Form 8863 and Instructions (PDF), Education Credits (Hope and Lifetime Learning Credits)
http://www.irs.gov/pub/irs-fill/8863.pdf

Tax Topic 605, Education Credits
http://www.irs.gov/taxtopics/tc605.html

Frequently Asked Tax Questions and Answers, Education Tax Credits
http://www.irs.gov/faqs/faq-kw66.html



3. When will I receive my 1098T?
UNO will mail the 1098T forms by the end of January for students who were enrolled in classes in the immediately preceding tax year. Regulations do not require generation of 1098T forms for international students.


4. I made payments for my classes during the tax year. Why is box 1 for payments on the 1098T form blank?
Per IRS regulations, institutions must select whether they will report qualified payments received in box 1, or qualified tuition and fees billed in box 2 of the 1098T form. The University has elected to report based on qualified tuition and fees billed, and therefore completes box 2 of the 1098T form.


5. The amount in box 2 is different from the total amount of charges on my account.
Only certain types of charges are qualified for the tax deduction. For example: Only a portion of the UPF fees are qualified, so only the qualified portion is included in the amount in box 2 .

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Perkins Loans

http://perkins.unomaha.edu/faq.php

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Miscellaneous questions

1. Can I pay my tuition over the phone?
No. Credit card payments over the phone require either an Integrated Voice Response (IVR) system, or staffing of a payment center. Due to budgetary restraints and security issues, UNO does not offer a telephone credit card payment option. However, UNO has chosen to offer a more technologically advanced payment option with the use of the web. You can pay your tuition and fees with a credit card via our web site at https://ebruno.unomaha.edu/php/tuition/ .


2. If I have Financial Aid for next semester can I roll my balance over to the next semester?
This is not recommended. A balance rollover to future semesters will not begin until shortly before the new semester begins. All late payment fees will be assessed to your account and will be included in the balance to rollover. Late payment fees can be as much as $200.00. In addition, there are several qualifications that you must meet in order to be eligible for a balance rollover. For instance, the financial aid you have coming for next semester must be enough to cover (pay for) your current balance, accrued late fees and future term tuition and fees. You must have already applied for and have been awarded financial aid through the UNO Financial Aid Office. Generally, previous balances do not qualify for a balance rollover.


3. Can I get an extension on my bill? I am waiting on Financial Aid, third party sponsorship or some other form of support to pay my tuition?
The only extensions offered are through the UNO Financial Aid Office and are based on pending financial aid awards. Please contact the UNO Financial Aid Office, Room 103 Eppley Building, (402) 554-2327 for more information.


4. Why are credit card payments allowed for some University purchases and not on others?
The departments that accept credit card payments have approved budgets for the discount charges and other processing fees that are assessed by the credit card companies. Not all departments have approved funding to cover the cost of accepting credit card payments.


5. How can I change my address?
Address changes are made at the UNO Records and Registration’s Office, Room 105 Eppley Building. Or, via the web at https://ebruno.unomaha.edu.

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